Question 1

Do you handle customs clearance in Sri Lanka?

Accepted Answer

Yes. We support customs clearance for import cargo, commercial goods, LCL shipments, air cargo and project cargo.

Question 2

Do you handle BOI project clearance?

Accepted Answer

Yes. We provide coordination support for BOI project cargo, documentation and clearance requirements.

Question 3

Can you handle dangerous cargo?

Accepted Answer

Yes. We support dangerous cargo coordination including Class 5.1 cargo, subject to required documentation and regulatory approval.

Question 4

Do you handle explosive cargo clearance?

Accepted Answer

Yes. We provide documentation and clearance coordination support for explosive cargo where all required approvals and legal documents are available.

Question 5

Do you handle food item imports?

Accepted Answer

Yes. We support clearance coordination for food items, perishable cargo and time-sensitive imports.

Question 6

Do you provide road transport after clearance?

Accepted Answer

Yes. We coordinate road transport and final delivery across Sri Lanka.

Question 7

Do you handle LCL cargo?

Accepted Answer

Yes. We handle LCL cargo clearance, documentation and delivery coordination.

Question 8

How do I request a quote?

Accepted Answer

Use the Request a Quote form, message us on WhatsApp at +94 77 100 7212, or email info@immortallogistics.com.

Question 9

Where are you based?

Accepted Answer

We are based in Sri Lanka and coordinate cargo through Colombo port, BIA airport and outstation locations across the country.

Question 10

How quickly will I get a response?

Accepted Answer

Inquiries sent during business hours typically receive a response on the same day. WhatsApp is the fastest channel.

Answers to common questions

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